How do I contact customer service?

Let us help you. Our customer service team can be reached by calling 301-731-2269 or via email at tburgan@ggoutfitters.com Monday through Friday from 8:30 a.m. to 5:00 p.m. Eastern Time, excluding US federal holidays.

How will my order be shipped?

Please note the online store will operate in cycles. Please allow up to two weeks for your order to be processed. You will be able to choose your shipping speed during checkout. All orders will be shipped as selected. By providing your email address, you will receive an automated shipment notification from SureShip. This notification is generated within a few hours of your package’s dispatch and includes a packing manifest and tracking details. The online store will reopen for another round of orders, production, and shipping.

What are my payment options?

Purchases can be made via VISA, MasterCard, Discover or AMEX.

How do I shop on this store?

The online store is a secure, encrypted environment. You can search the online store by utilizing the magnifying glass tool in the upper right-hand corner or clicking the image of your desired product on the landing page. Once you have selected your product(s) simply add the item(s) to your cart by clicking the ‘add to cart’ button below each item. You can add multiple items by entering the quantity you desire in the designated box. In the top right-hand corner, click on the shopping cart icon to view and modify your shopping cart. After you have finished shopping, you can review totals, remove or add items to your cart, and submit your order.

What is your return policy?

All sales are final and will not be eligible for a return, exchange, or a refund.

How is sales tax calculated?

All appropriate sales tax information will be displayed during checkout. G&G Outfitters. Inc. is required by law to collect and remit certain state and local taxes, when applicable. Items sold from this site that are shipped to destinations in the following states may be subject to tax: Alabama, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Can my order be shipped internationally?

Yes. For international orders please contact customer service at tburgan@ggoutfitters.com